Reference

How soxsplit Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via PayPal, Venmo, or Play+, and use our lobby — and what we do with it.

Account data protectionPayPal, Venmo, Play+ contextYour access and deletion rightsCookie and tracking disclosureContact us directly
soxsplit How soxsplit Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, or if you have a question about how a specific piece of information is being used, our support team handles privacy requests directly. Submit your request through live chat or email with your registered account name and we'll confirm receipt and a timeline in writing.

Live Chat Start a live chat session from your account dashboard. Identify yourself by registered email and our team will open a privacy request ticket on the spot.
Email Support Email us at the address shown in your account settings. Include your full name and the specific data request — access, correction, or deletion — so we can route it correctly.
Account Settings Some data preferences — marketing emails, cookie consent, and linked payment methods like PayPal or Venmo — can be updated directly inside your account profile page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data handling practices are built around four areas: security, cookies, retention, and your right to act. Each area has a concrete process behind it — not a general policy statement. Here is what that looks like in practice for your account.

Account Security

Your account password is hashed and never stored in plain text. Login attempts from unrecognized devices trigger a one-time verification step sent to your registered email before access is granted.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure lobby navigation. You can adjust non-essential cookie preferences in the consent panel without closing your account.

Data Retention

Account data is kept while your account is active and for the period required by applicable financial and gaming regulations. Once that period ends and you've requested deletion, data is purged from our systems.

Your Right to Request Changes

You can request a copy of all data we hold on you, ask us to correct inaccuracies, or request deletion — subject to legal retention obligations. We respond to confirmed requests in writing.

Common Questions About Your Privacy at soxsplit

These are the questions we actually receive from account holders about personal data, cookies, payment records, and how to exercise their rights. If your question isn't here, live chat is the fastest path to a direct answer.

We collect your name, email, date of birth, and payment details — including PayPal, Venmo, or Play+ information — plus a government-issued ID for identity verification as required by applicable regulations.

We do not sell your personal data to marketers. We may share data with payment processors like PayPal and Venmo strictly to complete transactions, and with regulators where state law requires it.

Email our support team from your registered address or start a live chat session. Confirm your identity and specify that you want a data access request; we'll respond in writing with a timeline.

Yes. Submit a deletion request through live chat or email. We'll remove your data once legal and regulatory retention periods have passed — we'll confirm exactly what that means for your account specifically.

We use session cookies for login persistence and analytics cookies for lobby performance. Non-essential cookies can be switched off in the consent panel; session cookies are required for the account to function.

Transaction records are retained for the period required by financial reporting and gaming regulations in your state. After that mandatory window closes, records are deleted upon a verified request from you.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.